Privacy Policy
Last updated: January 15, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
- Account information (name, email, company details)
- API usage data and logs
- Location data processed through our services
- Payment and billing information
- Support communications
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our geospatial services
- Process transactions and send related information
- Send technical notices and support messages
- Monitor and analyze usage patterns to improve our services
- Detect and prevent fraud and abuse
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- SOC 2 Type II compliance for enterprise services
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. API logs are typically retained for 90 days, while account information is retained until account deletion.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Portability of your data
- Objection to processing
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@plotogo.com or through our contact page.